The use of speech as an interaction
modality has grown considerably through the integration of
Intelligent Personal Assistants (IPAs- e.g. Siri, Google Assistant)
into smartphones and voice-based devices (e.g. Amazon Echo). Such
engineering advances in speech processing present a unique
opportunity for enabling users to interact with interface in a truly
conversational way. However, we have yet to see current voice-enable
interface fully becoming Conversational User Interfaces (CUIs) as
afforded by the underlying speech and natural language capabilities.
For example, from a conversational / dialogue perspective, there
remain significant gaps in using theoretical frameworks to
understand user behaviors and choices and how they may be applied to
specific speech interface interactions. On a design and
Human-Computer Interaction level, we don’t yet have the proper tools
such as validated design guidelines to help us improve the usability
of such interfaces.
On the other hand, over
the past years, users of technology experienced a shift from being
limited to stationary desktop computers to being “on the go” - while
riding a bike or driving a car. In this workshop, we want to share
our experiences on creating mobile voice-user interfaces and learn
from other voice-user interface researchers to identify common
problems, challenges, and possibilities for advancing mobile
voice-user interfaces.
Through our “voice on the go” workshop, we want to first bring the community of interested researchers in voice-interaction for mobile scenarios together. As a community, we want to identify common problems, define upcoming challenges, and explore possibilities for mobile voice-user interfaces. By bringing together voice-user interface designers, developers, and researchers, we aim to build a community that advances the field of voice-user interfaces for mobile scenarios through joint future collaborations.